EditorsKeys & Studio Series Support
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+44(0) 161 637 3733 (UK)
Knowledge base
General
Delivery Questions
4
How long will delivery take?
Which countries do you ship to?
If for any reason I am unsatisfied with my product, will you offer a refund?
Do you have my tracking number?
Social Media
1
I'd love to follow you, what are your social media pages?
Recording Equipment
Microphones
11
Do I need drivers to install or run the Studio Series microphones?
How easy is the SL150 / SL300 USB Microphone to use?
Which is better the SL150 or SL300?
Why won’t Windows/OS recognise my Studio Series Microphone?
Are your products compatible with USB 3.0?
See all 11 articles
Vocal Booths
4
Is a Microphone included with the Vocal Booth Home or Vocal Booth Pro?
What is the difference between the Vocal Booth Home and Vocal Booth Pro?
What stand will I need for the Vocal Booth Home?
What kind of places can I use a Vocal Booth?
Stands
1
My desk stand has arrived, but does not appear to fit my shockmount...
Editing Keyboards and Keyboard Covers
Backlit Keyboard Range
2
My Backlit keyboard does not appear to light up - what should I do?
I've purchased a Backlit Keyboard for Mac and the CTRL, ALT & Command are in the wrong position?
General help with shortcut keyboards and covers
4
How does the editing keyboard / cover make editing faster?
Why won’t Windows/OS recognise my EK Keyboard?
I have purchased an Editors Keys dedicated Logic keyboard for my MacBook but some of the shortcut keys do not appear to function properly, what should I do?
Which version of QWERTY are Editors Keys?
Keyboard Covers
2
Are the covers compatible with my UK, European, US keyboards?
Will your cover fit my 13", 15" or 17" MacBook?
PC / Mac Dedicated Shortcut Keyboards
4
Will the Editors Keys PC keyboard work with my system?
Are your products compatible with USB 3.0?
Are your products compatible with Windows 8 and Windows 10?
Add 'Eject' to Mac. (Handy for PC Keyboards or 3rd Party Mac Keyboards.)
Hybrid (Mac And PC) Keyboards - Karabiner
2
Karabiner is not working on my Mac?
Mac Users: I have installed my Hybrid keyboard, but the F Key shortcuts do not work properly.
Reseller & Educational Enquiries
Reseller Information
1
Can I / we become a reseller?
Education Enquiries
1
Do you offer educational discounts for schools, colleges or universities?
Custom Products
1
Can you make custom or bespoke products?
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