Delivery Questions

Have questions about your delivery? Here are the answers to our most frequently asked questions.

How long will delivery take?
At Editors Keys, we try to use the best courier and delivery services to make sure we can deliver your products in the quickest possible time. Vocal...
Thu, 26 Jun, 2014 at 11:20 PM
Which countries do you ship to?
We ship to almost every country around the world and have customers in every corner of the world!  At the moment the only countries we cannot ship recor...
Wed, 4 Dec, 2019 at 4:34 PM
If for any reason I am unsatisfied with my product, will you offer a refund?
All Editors Keys products come with a 30 day trial period, which means you can try the product out, test it and if you're not happy for any reason, we&...
Wed, 9 Dec, 2020 at 11:13 AM
Do you have my tracking number?
Our recording equipment is sent via either DHL or UPS for international orders and DPD for UK orders - a tracking number will be added to your order panel s...
Fri, 13 Jun, 2014 at 1:32 AM
Can I get an invoice?
You should get an invoice with your product, however if you don't please email us or create a ticket and we'll send you one over right away. P...
Wed, 4 Dec, 2019 at 4:33 PM
Will I have to pay Duties or Tariffs now the UK has left the EU?
As the UK has now left the EU, duties may be charged as you import your Editors Keys items into your country. The good news is that we no longer charge you...
Wed, 24 Feb, 2021 at 10:43 AM