EditorsKeys Support

Delivery Questions 6

• How long will delivery take?
• Which countries do you ship to?
• If for any reason I am unsatisfied with my product, will you offer a refund?
• Do you have my tracking number?
• Can I get an invoice?

View all 6

Social Media 1

• I'd love to follow you, what are your social media pages?

Microphones 12

• Do I need drivers to install or run the Studio Series microphones?
• How easy is the SL150 / SL300 / SL600 USB Microphone to use?
• Why won’t Windows/OS recognise my Studio Series Microphone?
• Are your products compatible with USB 3.0?
• My Mic is plugged in via USB but there doesn’t appear to be any lights on, what should I do?

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Vocal Booths 4

• Is a Microphone included with the Vocal Booth Home or Vocal Booth Pro?
• What is the difference between the Vocal Booth Home and Vocal Booth Pro?
• What stand will I need for the Vocal Booth Home?
• What kind of places can I use a Vocal Booth?

Stands 1

• My desk stand has arrived, but does not appear to fit my shockmount...

Backlit Keyboard Range 3

• My Backlit keyboard does not appear to light up - what should I do?
• I've purchased a slimline keyboard for Mac and the CTRL, ALT & Command are in the wrong position?
• Keyboard Key is loose or off?

General help with shortcut keyboards and covers 4

• Why won’t Windows/OS recognise my EK Keyboard?
• I have purchased an Editors Keys dedicated Logic keyboard for my MacBook but some of the shortcut keys do not appear to function properly, what should I do?
• How long is the USB Cable on a keyboard?
• What are the dimensions of the keyboard?

Keyboard Covers 5

• How does the editing keyboard / cover make editing faster?
• Are the covers compatible with my UK, European, US keyboards?
• Will your cover fit my 13", 14", 15" or 16" MacBook Pro?
• The return on my Mac keyboard looks different on your cover?
• Do you have a cover for Windows PC

PC / Mac Dedicated Shortcut Keyboards 5

• Will the Editors Keys PC keyboard work with my system?
• Are your products compatible with USB 3.0?
• Are your products compatible with Windows 10?
• Add 'Eject' to Mac. (Handy for PC Keyboards or 3rd Party Mac Keyboards.)
• USB Keyboard not working after updating to MacOS Catalina

Hybrid (Mac And PC) Keyboards - Karabiner 1

• Karabiner is not working on my Mac?

Reseller Information 1

• Can I / we become a reseller?

Education Enquiries 1

• Do you offer educational discounts for schools, colleges or universities?

Custom Products 1

• Can you make custom or bespoke products?